We collect the information you give us when you request water mitigation help. That includes your name, phone number, email address, property address, and details about the water damage or moisture issue you are facing.
When you contact us, we may also collect basic technical information such as your IP address, browser type, and the pages you visit on our website. This helps us understand how people find us and improve our service.
We use your information to respond to your request, schedule an inspection, provide water mitigation services, and follow up on the work we performed. We also use it to send invoices, updates, and important service messages.
With your permission, we may send you occasional reminders or tips related to water damage prevention. You can opt out of those messages at any time by calling us at (918) 848-9096.
Our website uses cookies and similar technologies to remember your preferences and understand how visitors use our site. Cookies are small files stored on your device that help us improve your browsing experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as smoothly, but you can still call us directly for help.
We use third-party analytics tools to see how people find and use our website. These tools collect anonymous data such as page views, time on site, and general location. They do not identify you personally.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service and are required to protect it.
We do not sell your personal information. We share it only with trusted partners who help us run our business, such as scheduling software providers, payment processors, and insurance companies when you ask us to coordinate a claim.
We may also disclose information if required by law, to protect our rights or safety, or during a business transfer. In every case, we share only what is necessary.
We keep your information for as long as needed to provide services, maintain accurate records, and meet legal or accounting requirements. When we no longer need it, we securely delete or anonymize it.
If you want us to delete your information sooner, contact us at (918) 848-9096 and we will review your request.
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access for our team, and regular reviews of our practices.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please call us and we will discuss them with you.
You have the right to ask what personal information we hold about you, request a copy, correct mistakes, or ask us to delete it. You can also opt out of marketing messages at any time.
To exercise any of these rights, call Tulsa Water Shield at (918) 848-9096. We will respond promptly and help you with your request.
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please call us right away and we will remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page occasionally. If you keep using our website or services after changes are posted, you accept the updated policy.